Welcome to RN Multiways!!

At Riches Network Multiways Private Limited, it's our passion to ensure our highest quality of our products and ensure your satisfaction. However, at times even the best of our efforts doesn’t meet your desired expectations. If for any reason you are not completely satisfied with the product, you may return it within 7 days from the date of invoice of the product which should be notified within one week from purchase by either calling us at +91 6353253642 or email at [email protected] .The refund policy is applicable only for products in saleable condition, and partially used products (not exceeding 30%) only if accompanied with an invoice. If at all a product is observed to have been intentionally damaged or misused the Returns warranty stands void. It is obligatory upon our Independent Distributors and customers to exercise the Product Return & Refund Policy in fairness.

Refund / Returns Policy :

1. If the product is in marketable* condition and is returned within 7 days of invoice date accompanied by the original invoice 5% of the amount will be deducted towards handling charges and rest of the amount as refund will be given.

2. If the product is in Unmarketable** condition and is returned within 7 days of invoice date refund value will be assessed by Returns Officer and appropriate value will be given.

* Marketable refers to products that are unopened and sealed.

* Unmarketable are products, which have been opened and seal broken.

Exchange :

If you need to exchange RN Multiways products you may need to have the original invoice. Thereafter, the Customer / Independent Distributor can exchange the products from the Company within 7 days from the date of invoice and must submit the following at the time of exchange and help us in our services :

Product Return Form
Copy of Invoice
Products in original packing and marketable condition
The new product should be of equal or higher value in price

Refunds

Once we have received your product for return we will inspect it and notify you that we have received your returned item. We will notify you of the status of your refund after inspecting the item. In the event the return of a product is duly accepted by RN Multiways, the value of such Product will be calculated as per points no. 1 & 2 of Refund / Return Policy and will be refunded to Customer / Independent Distributor either to the bank account provided by the Customer / Independent Distributor for such refund or to the payment instrument of the customer / Independent Distributor from which payment was made. RN Multiways shall have the sole discretion to determine the mode of reversal from the above options. No cash refunds under any circumstances will be made.

Shipping Cost

You will be responsible for paying your own shipping cost for returning your items. Shipping costs are non-refundable. In some exceptional cases, if the cost of the shipping is paid by the company the shipping cost of the returned product will be deducted from the refund amount.

Cancellation of transaction / orders

Cancellation of transaction / orders :There may be certain orders that Riches Network Multiways Private Limited is unable to accept and has the right to cancel such orders. RN Multiways reserves the right, at its sole discretion, to refuse or cancel any order for any reason whatsoever. Some situations that may result in Customer / Independent Distributor's order being canceled include, without limitation, non-availability of the Product or quantities ordered. RN Multiways may also require additional verifications or information before processing any order. If Customer / Independent Distributor's order is canceled, after the payment has been processed, the said amount will be reversed/remitted to the Customer / Independent Distributor either to the bank account provided for such reversal or to the payment instrument from which payment was made. RN Multiways shall have the sole discretion to determine the mode of reversal from the above options.
Cancellation by the Customer / Independent Distributor :In case of a request for order cancellation, RN Multiways reserves the right to accept or reject requests for order cancellations for any reason whatsoever. As part of usual business practice, if RN Multiways receives a cancellation notice and the order has not been processed, RN Multiways may cancel the order and refund the entire amount to the Customer / Independent Distributor within a reasonable period of time. RN Multiways will not be able to cancel orders that have already been processed. Customer / Independent Distributor agrees not to dispute the decision made by RN Multiways and accepts RN Multiways decision regarding the cancellation.
Set-off of any benefits availed by Independent Distributor :In case Independent Distributor has availed any benefit under any marketing or promotions provided by RN Multiways in relation to the Product for which the order has been canceled by the Customer / Independent Distributor or by RN Multiways, Independent Distributor agrees and authorizes RN Multiways to recover such benefits from Independent Distributor or set-off the same from any refunds to Independent Distributor.

Reference Notes :

● The Customer / Independent Distributor must return the product(s) to the head office of RN Multiways personally or by courier. A specific form of return must be duly filled and signed by the customer and upline and must be sent along with the product to be returned.

● The period of return for products is calculated as the number of days from the Invoice Date, to the date of receipt at RN Multiways Office.

● Condition refers to the condition in which the stock is received back from the Customer / Independent Distributor as a return. The product can be 'marketable' or 'unmarketable' depending on the condition of the returned stock as assessed by the Returns executive at RN Multiways Dispatch and Delivery office.

● The Product Return Policy does not apply to open packs of literature and videos or other sales and marketing aids.

● Total returns cannot exceed the quantity appearing on the Invoice.

● BV / PV adjustment of Products returned shall be processed in the same Payout. Total BV / PV of the returned products will be deducted from the returning Independent Distributor’s account and the sales benefits, incentives, or bonuses shall be deducted from all respective beneficiaries and shall reflect in the immediate next payout.

● If customers return products directly to Riches Network Multiways Private Limited, BV / PV adjustment shall be done from the Independent Distributor’s payout & any excess amount paid shall be recoverable from the Independent Distributor.

Cooling Off:

Should a new Independent Distributor choose to terminate the Direct Seller Contract and exit the business during first 30 days of joining, he / she will be able to return all the Products and get full refund (as per refund policy).